Desktop Support Technician - $55k
Company: Vaco
Location: Peoria
Posted on: October 15, 2024
Job Description:
Responsibilities:
- Providing IT assistance to staff and employees.
- Training end-users on hardware functionality and software
programs.
- Resolving user issues effectively and in a timely manner.
- Monitoring hardware, software, and system performance
metrics.
- Updating computer software as well as upgrading hardware and
systems as needed.
- Documenting processes and technical knowledge.
- Performing diagnostic tests and proper troubleshooting.
- Keeping track of technological advancements and trends in IT
support.
- Consulting with IT managers, other team members, 3rdparty
vendors and other departments across the organizations as
required.Requirements:
- 2-5 years of experience as an IT support specialist.
- Exceptional ability to provide technical support and resolve
queries with the highest emphasis on customer service.
- In-depth knowledge of computer hardware and software.
- Entry level knowledge of Networks is a bonus.
- Ability to determine IT needs and train end-users.
- Proficiency in IT helpdesk software.
- Experience in documenting processes.
- Exceptional interpersonal and communication skills.Vaco values
a diverse workplace and strongly encourages women, people of color,
LGBTQ+ individuals, people with disabilities, members of ethnic
minorities, foreign-born residents, and veterans to apply.EEO
Notice Vaco is an Equal Opportunity Employer and does not
discriminate against any employee or applicant for employment
because of race (including but not limited to traits historically
associated with race such as hair texture and hair style), color,
sex (includes pregnancy or related conditions), religion or creed,
national origin, citizenship, age, disability, status as a veteran,
union membership, ethnicity, gender, gender identity, gender
expression, sexual orientation, marital status, political
affiliation, or any other protected characteristics as required by
federal, state or local law.Vaco LLC and its parents, affiliates,
and subsidiaries are committed to the full inclusion of all
qualified individuals. As part of this commitment, Vaco LLC and its
parents, affiliates, and subsidiaries will ensure that persons with
disabilities are provided reasonable accommodations. If reasonable
accommodation is needed to participate in the job application or
interview process, to perform essential job functions, and/or to
receive other benefits and privileges of employment, please contact
.Vaco also wants all applicants to know their rights that . By
submitting to this position, you agree that you will be giving Vaco
the exclusive right to present your as a candidate for the
foregoing employment opportunity. You further agree that you have
represented information about yourself accurately and have not
affirmatively misrepresented your qualifications. You also agree to
maintain as confidential, to the fullest extent permitted by law,
any information you learn from Vaco about the position and you will
limit disclosure of information about the position only to the
extent necessary to perform any obligations in furtherance of your
application. In exchange, Vaco agrees to exercise reasonable
efforts to represent you through all solicitation, job screening
and resume dispersal.Privacy NoticeVaco LLC and its parents,
affiliates, and subsidiaries ("we," "our," or "Vaco") respects your
privacy and are committed to providing transparent notice of our
policies.
- California residents may access Vaco's HR Notice at Collection
for California Applicants and Employees .
- Virginia residents may access our state specific policies
.
- Residents of all other states may access our policies .
- Canadian residents may access our policies in English and in
French .
- Residents of countries governed by GDPR may access our policies
.Pay Transparency Notice Determining compensation for this role
(and others) at Vaco depends upon a wide array of factors including
but not limited to:
- the individual's skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.With that said, as
required by local law, Vaco believes that the following salary
range referenced above reasonably estimates the base compensation
for an individual hired into this position in geographies that
require salary range disclosure. The individual may also be
eligible for discretionary bonuses.
Keywords: Vaco, Surprise , Desktop Support Technician - $55k, Professions , Peoria, Arizona
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