Claims Resolution Specialist

Company: Liberty Mutual Insurance
Location: Chandler
Posted on: October 23, 2024

Job Description:

Schedule: Full-Time Salary Range: USD $65600.00 - $103100.00 Job Category: Claims Pay Philosophy The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. Description Manages, investigates and resolves claims and assists in providing prompt and quality service to policyholders for mild to moderate severity and/or complexity claims. Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory. **This position is available at a grade 12-13 based on experience.** **This position requires a candidate to be within 50 miles of the Chandler, AZ office location and to meet in-office requirements of the role.** Responsibilities: Manages, investigates, and resolves claims. Investigates and evaluates coverage, liability, damages, and settles claims within prescribed authority levels. Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation. Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims, refers tasks to auxiliary resources as necessary, and advise as to proper course of action. Responds to various written and telephone inquiries including status reports. Ensures adequacy of reserves. Accountable for security of financial processing of claims, as well as security information contained in claims files. Updates files and provides comprehensive reports as required. Responsible for managing the practices and billing activities of outside and in-house counsel. Actively handles litigated cases throughout the process, working closely with Defense Counsel and local management on status. Pro-actively being involved with Defense Counsel in Expert Selections, Depositions, Pre-Trial Meetings, Conferences, Pre-Trial Calls, etc. Qualifications Strong written and oral communications skills required. Good interpersonal, analytical, investigative, and negotiation skills required. Customer service experience preferred. Demonstrated competency of legal liability, general insurance policy coverage and State Tort Law. The capabilities, skills and knowledge required is normally acquired through a Bachelor's degree or equivalent experience and at least 4-5 years of Casualty claims handling experience with litigation experience preferred Ability to obtain proper licensing as required. About Us At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession. Liberty Mutual has proudly been recognized as a "Great Place to Work" by Great Place to Work US for the past several years. We were also selected as one of the "100 Best Places to Work in IT" on IDG's Insider Pro and Computerworld's 2020 list. For many years running, we have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates as well as one of America's Best Employers for Diversity. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California San Francisco Los Angeles Philadelphia Employment Type: Full Time

Keywords: Liberty Mutual Insurance, Surprise , Claims Resolution Specialist, Other , Chandler, Arizona