Restaurant Manager at Cold Beers & Cheeseburgers - Arcadia

Company: Square One Concepts
Location: Phoenix
Posted on: October 23, 2024

Job Description:

Description:
Square One Concepts is seeking a highly motivated and experienced Restaurant Manager to oversee operations. As a Restaurant Manager, you will be responsible for ensuring exceptional customer service, maintaining high-quality standards, and maximizing profitability across our various restaurant concepts. You will lead a team of dedicated staff members, set performance goals, and ensure the smooth functioning of day-to-day operations.Supervisory Responsibilities:

• Hires and trains restaurant staff.
• Organizes and oversees the staff schedules.
• Conducts performance evaluations that are timely and constructive.
• Handles discipline and termination of employees in accordance with restaurant policy.Duties/Responsibilities:
  • Foster a positive and collaborative work environment, promoting teamwork and open communication.
  • Set performance goals and expectations, providing guidance and support to help employees achieve their full potential.
  • Conduct regular staff meetings to share updates, address concerns, and promote a cohesive team.
  • Oversee daily operations to ensure seamless service, exceptional customer experience, and adherence to company policies and procedures.
  • Monitor inventory levels, control costs, and optimize resources to maximize profitability.
  • Implement and maintain high standards of cleanliness, hygiene, and safety in compliance with health regulations.
  • Continuously evaluate and improve operational processes to enhance efficiency and customer satisfaction.
  • Ensure a welcoming and enjoyable dining experience for guests, addressing any concerns or complaints promptly and effectively.
  • Interact with guests, taking feedback into consideration to improve service and menu offerings.
  • Maintain a visible presence in the restaurant, engaging with customers and fostering a strong rapport with regular patrons.
  • Working with the Regional Manager to develop and manage budgets, including revenue forecasting, cost control, and expense management through P&Ls.
  • Monitor financial performance, analyze variances, and implement corrective actions as necessary.
  • Implement strategies to drive sales, increase revenue, and achieve financial targets.
  • Conduct regular menu tastings to maintain high-quality food and beverage offerings.
  • Monitor food and beverage presentation, portion control, and overall product quality to meet company standards.
  • Ensures customer satisfaction with all aspects of the restaurant and dining experience.
  • Handles customer complaints, resolving issues in a diplomatic and courteous manner.
  • Ensures compliance with alcoholic beverage regulations.
  • Manages inventory and purchases food and supplies.
  • Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
  • Periodically evaluates restaurant equipment for repairs and maintenance, schedules for service.
  • Collaborates with chefs to develop appetizing menus.
  • Maintains sales records and tracks cash receipts.
  • Prepares and submits operations reports and other documentation requested by the regional manager.
  • Performs other duties as assigned.Requirements:
    
    • Strong knowledge of restaurant operations, including front-of-house, back-of-house, and bar management.
    • Excellent leadership and interpersonal skills, with the ability to build and maintain positive relationships with staff and customers.
    • Exceptional organizational and time management abilities, with a keen eye for detail.
    • Strong business acumen and financial management skills.
    • Outstanding problem-solving and decision-making capabilities.
    • Ability to thrive in a fast-paced, dynamic environment.
    • Knowledge of health and safety regulations.
    • Title 4 Manager Certification
    • Must have a valid Food Handlers Certification
    • Must have an Alcohol Service Licensing or certification.
    • Must be able to work flexible hours, including evening, weekends, and holidays.System Used:
      • Aloha (point of Sales)
      • Hot Schedule (Employee scheduling)
      • Proficient with Microsoft Office Suite or related software
      • Paylocity (HR, Payroll, and Employer Information)
      • Restaurant 365 (inventory Management & Reporting)
      • Plate IQ (invoicing & Payments)Education and Experience:
        • High school diploma or equivalent required.
        • Previous restaurant experience required; management experience preferred.
        • Successful completion of corporate training program required.Physical Requirements:
          • Ability to traverse all parts of the restaurant quickly.
          • Prolonged periods sitting at a desk and working on a computer.
          • Ability to traverse all parts of the restaurant quickly.
          • Prolonged periods sitting at a desk and working on a computer.
          • Prolonged periods of standing and working in a kitchen.
          • Exposure to extreme heat, steam, and cold is present in a kitchen environment.
          • Must be able to lift up to 50 pounds at times.
          • Must be able to work late nights and unpredictable hours.Benefits & Perks:
            • Accrual up to 40 hours of PTO
            • Dining Discounts - 50% off your meal at any Cold Beers & Cheeseburgers and 25% off your meal at any Bourbon & Bones
            • Corporate Shoe Program through Shoes for Crews and Skechers
            • Competitive Pay
            • Quarterly Bonus
            • Flexible Scheduling
            • 401(k)Full - Time employees are eligible for the following additional benefits:
              • Medical & Prescription
              • Dental & Vision
              • Health Saving Account (HSA)
              • Wellness Program
              • Discount Pet Care Plan*For a complete list of our benefits please visit: squareoneconceptsinc.com/careers
                
                
                
                
                PI0d9900891d9c-37248-35848931

Keywords: Square One Concepts, Surprise , Restaurant Manager at Cold Beers & Cheeseburgers - Arcadia, Hospitality & Tourism , Phoenix, Arizona