District Manager
Company: Disability Solutions
Location: Phoenix
Posted on: October 19, 2024
Job Description:
Company DescriptionWHO ARE WE?Dexterra Group is a fast-growing,
financially strong, publicly listed company (TSX:DXT). We have a
far-reaching presence across the entire continent North America
with hundreds of full-time and part-time opportunities at any given
time. We aim to provide our people with more than just a job - we
offer fulfilling opportunities in a culture that promotes
stability, diversity and inclusion, camaraderie, employee
recognition, work-life balance, and doing what you love. For over
75 years, the companies that began independently, and now form
Dexterra Group, have been dedicated to serving North American
clients to create and manage built environments that play a vital
role in our economy and our local communities. And, that's
something we're truly proud of. Work That Matters, People Who
Care.Job DescriptionWHAT'S THE JOB? At Dexterra, we create
exceptional customer experiences that make our clients shine.
Powered by passionate people, we bring the right teams with the
right skills together to turn problems into solutions and
challenges into moments of ingenuity.As a District Manager, you
will be a highly valued, primary representative for Dexterra. In
this role, you will work with management team members and enabling
support functions in supervising multiple account operations. The
District Manager has the primary mission of fostering client
relationships and negotiating client contracts to increase new
business opportunities and profitability for the Company. District
Managers foster long term relationships by delivering operational
excellence to meet client and customer needs. Key
Responsibilities:
- Maintain a visible presence at the account level to foster and
strengthen relationships with all clients.
- Maintain a visible presence at the account level to foster and
strengthen relationships with all clients
- Embed client retention as a daily process through thoughtful
actions and attitudes, using the Tenacity Client for Life
methodology
- Develop and maintain a strong understanding of client needs and
tailor services to meet their specific requirements
- Align key Dexterra contacts with like positions within the
client organization to create a strategic web of influence
- Identify gaps and opportunities and determine root causes in
operating standards and overall client satisfaction
- Communicate performance expectations clearly, monitor and
reward performance to ensure that plans, goals, and budgets are
met
- Identify new opportunities to market and sell new products and
services within existing clients or to new clients
- Utilize the Miller Heiman sales methodology and process to
enhance selling strategies and outcomes
- Oversee the management team to ensure operational strength
through quality checks and other methods
- Facilitate regular team meetings to ensure alignment on goals
and objectives, and to address any issues or concerns
- Foster a culture of continuous improvement, encouraging
innovation and efficiency in operations
- Ensure compliance with all company policies and regulatory
requirements
- Manage budgeting and forecasting processes, ensuring financial
targets are met
- Provide leadership, development, and mentoring to management
team members, enhancing their skills and career growth
- Ensure the implementation of health and safety policies to
create a safe working environment for all employees
- Manage conflict resolution and address any issues or grievances
promptly and effectively.QualificationsWHO ARE WE LOOKING FOR?
- Undergraduate degree or diploma in one or more integrated
facilities management services preferred
- Minimum of 5 years of management experience directing a team in
facilities management or a related field
- Proven experience managing janitorial services, with a
preference for public sector experience in transit, municipal work,
and hospitality
- Excellent communication and presentation skills, both oral and
written
- Ability to lead others by demonstrating empathy,
open-mindedness, and respect
- Familiar with health, safety, and environmental management
systems
- Ability to travel between sites on a regular basis, with travel
required
- Strong interpersonal skills and the ability to build and
maintain effective relationships with clients and team members
- A clear criminal record check is mandatory for this role
- The candidate must be based in Phoenix, AZAdditional
InformationWHAT'S IN IT FOR YOU?
- Be part of an industry that's more important than ever!
- Career advancement opportunities.
- Whereas other companies are downsizing, we are growing!
- Be #1 on day 1 by joining an industry leader.Dexterra Group is
an equal opportunity employer committed to diversity and inclusion.
We are pleased to consider all qualified applicants for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, age, disability, protected
veterans' status, Indigenous status, or any other legally protected
factors. Disability-related accommodations during the hiring
selection process are available upon request.#IND1
Keywords: Disability Solutions, Surprise , District Manager, Hospitality & Tourism , Phoenix, Arizona
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